Frequently Asked Questions
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What services does Atlas Express Cargo offer?
Atlas Express Cargo provides logistics services, including freight forwarding, air, land, and sea cargo transportation, door-to-door delivery, port-to-port and airport-to-airport services, dangerous goods shipping, customs clearance, product dating and labeling, and warehousing.
Where is Atlas Express Cargo based in?
Our main office is located in
28C St - Deira - Al Sabkha - Dubai - United Arab Emirates
Does Atlas Express Cargo have offices outside of Dubai?
Yes, we have offices & warehouses in Paris, Istanbul, and London.
How can I contact Atlas Express Cargo for inquiries and support?
You can contact us through our website’s contact form.
via email: Atlasopp@emirrates.net.ae
Whatsapp: +971 50 254 8837
or by calling our customer service hotline: +971 4226 8243
What types of freight forwarding services does Atlas Express Cargo provide?
We offer air, land, and sea freight forwarding services to ensure your cargo reaches its destination via the most efficient route.
Can Atlas Express Cargo handle international shipments?
Yes, we specialize in international shipments and have a robust network of offices and strategic partnerships to facilitate global logistics.
How do you ensure the safety of dangerous goods during transit?
We follow stringent safety protocols and use specialized packaging solutions to ensure the secure transportation of dangerous goods.
What customs clearance services does Atlas Express Cargo offer?
We assist with the preparation and submission of all necessary customs documentation, tariff classification, and compliance with regulations to ensure smooth customs clearance.
Can you handle customs clearance for international shipments?
Yes, we provide customs clearance services for both import and export shipments worldwide.
Where are your warehousing facilities located?
Our main warehousing facilities are located in Dubai, with additional storage solutions available through our global network.
Do you offer dating and labeling services?
Yes, we provide professional dating and labeling services to ensure your products comply with industry standards and are ready for distribution.
Can you handle large or oversized shipments?
Yes, we have the expertise and equipment to manage large and oversized shipments, ensuring they are transported safely and efficiently.
What should I do if my shipment is delayed?
If your shipment is delayed, please contact our customer support team for assistance. We will provide updates and work to resolve any issues promptly.
WhatsApp: +971 50254 8837
Email: Atlasopp@emirates.net.ae